Checkout

We believe buying what you want online is easy but shopping online is still hard.

We believe buying what you want online is easy but shopping online is still hard.

CHECKOUT

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CART ABANDONMENT

1

We create customer journeys for those who know exactly what they want and those ‘just browsing’ for inspiration.

2

We map all the steps in the experience to uncover roadblocks, fix dead ends, and make sure paths are clear and well lit.

3

We identify industry benchmarks and tools to level up every step of your buying process.

4

We guide different shoppers into the ideal experience based on their intent.
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
Brand: Project
We helped the %brand% increase %metric% by %number%.
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
Brand: Project
We helped the %brand% increase %metric% by %number%.
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
Brand: Project
We helped the %brand% increase %metric% by %number%.
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
Brand: Project
We helped the %brand% increase %metric% by %number%.
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
Brand: Project
We helped the %brand% increase %metric% by %number%.
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
a vector logo of Dior
Brand: Project
We helped the %brand% increase %metric% by %number%.
Intro
If you want to increases transaction volume at checkout, turn ordinary online shopping into one of serendipity, discovery and delight. Notice the first thing that catches their attention. Gauge interest. Be helpful. Create space. When it's time, make it easy to buy–just like you would in person.
Service

Checkout Optimization

13 weeks
BREAKDOWN

Phase 1: Checkout Analysis

3 weeks
Deliverable
Format

Checkout Audit

Assess current checkout experiences to identify friction points and opportunities for optimization.

Customer Journey Mapping

Chart distinct customer pathways to understand purchasing behaviors and motivations.

Phase 2: Process Refinement

4 weeks
Deliverable
Format

Frictionless Checkout Process

Description

Payment Options Integration Plan

Description

Phase 3: Experience Enhancement

3 weeks
Deliverable
Format

Checkout Process Optimization Report

Deliver actionable insights for refining checkout flow and user experience.

Personalization Strategy Document

Get formulated strategies for effective upselling and cross-selling to increase average order value.

Phase 4: Optimization & Testing

2 weeks
Deliverable
Format

Mobile Optimization Report

Outline key strategies for enhancing the mobile shopping experience to facilitate easy transactions.

A/B/n Testing

Conduct tests on key checkout elements to optimize for highest conversion rates.
Add-ONS

Personalized Upsell and Cross-sell

Implement customized recommendations for complementary or premium products to enhance customer value.

Retargeting Campaign

Create targeted campaigns to re-engage users who abandoned the checkout process, across  channels.

Loyalty and Rewards Program

Develop a loyalty program to incentivize repeat purchases with rewards or exclusive benefits.

Customer Success Stories

Get 10 customer testimonials or 3 case studies to enhance credibility and trust in the checkout experience.

Abandoned Cart Recovery

Reconnect with customers who left items in their cart and with special offers that increase urgency.
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